About Us
Company Profile
C&R Group is the leading share registrar in East Africa, with offices in Kenya and Uganda. Our clients include listed and non listed companies on the Nairobi Securities Exchange (“NSE”), and the Uganda Securities Exchange (“DSE”). We also provide services for clients cross listed on the Dar es Salaam Securities Exchange (“DSE”).
Our core values of Integrity, Accuracy, Innovation and Service Excellence underpin all our work.
In our business, integrity is non-negotiable. We employ security measures around our system use and access in additional to a risk compliance framework of internal and external audits.
We pay strict attention to the accuracy of our work; our staff are well trained with many years of experience and our processes have built-in checks and balances for verification and authorisation processing.
We have a strong history of innovation, and aim to continue being the market leader in our industry. Technology, innovation and adaptation are critical values for us as we believe that technology creates the platform to innovate and provide leap frog solutions to meet ever evolving industry needs. For this reason, C&R Group has been the first in many technology innovations in our capital markets industry.
All these core values are aimed at achieving our ultimate goal of service excellence. This is supported by a culture of staff training and team building and continuous technological advances to our systems and processes.
This is who we are.
Custody & Registrars (C&R) Group is a company with over 35 years experience in share registry with operations in Kenya and Uganda.
C&R Group’s history began in 1986, then operating as Barclays Advisory & Registrars Services (BARS), an in-house department of the Barclays Bank of Kenya, to offer share registry services to the banks’ shareholders, after Barclays’ listing in Nairobi Securities Exchange the same year. In 1991, BARS was incorporated to offer similar services commercially to other listed companies and grew to become the largest Shares Registrar in Kenya. During a business review in 2006, the Bank restructured and sold some non-core businesses, including BARS, which was sold as a going concern. The company was renamed Custody & Registrars Services Ltd and remains the market leader in shares registrar’s services, enjoying a majority market share of all listed companies trading at the Nairobi Securities Exchange.
C&R Group has grown from strength to strength, expanding for strategic growth into related Business Process Outsourcing services and expanding into the wider East African market with an office in Uganda. In-line with this growth, and to reflect its wider service offering, Custody & Registrars Services (Kenya) Limited and Custody & Registrars Services (Uganda) Limited operates under the trading name C&R Group.
With substantial investment in technology, infrastructure and expertise, the company is committed to its reputation for efficiency, innovation and excellence.
Our Value Proposition
Our Values are based on the acronym, BRAVE, to reflect our actions that will display courage, boldness, and resilience in the face of challenges or adversity.
Being BRAVE means having the confidence to pursue our goals and do what is right, even in the face of opposition or criticism.
- BOLD: We will think creatively, innovatively, and outside the box to pursue ambitious goals or tackle daunting problems.
- RESPONSIVE:We will listen attentively and be timely, efficient and effective in responses to client and market needs
- ALERT: We will not be lax in any of our actions, always being aware of the trust that clients place in us to provide services with diligence and integrity.
- VISIONARY: We will be the thought leaders in our industry, driving transformational
- EXCELLENCE:Above all, we will strive for excellence in everything we do; from internal processes to market products to industry and client relationships.
That is how we will face the market as a Company, however, internally as a team we will be FRIENDS. We can only face the market with the BRAVE values, if we have a strong internal team culture. Let’s be FRIENDS: Creating the work environment for a successful team culture
- Friendly:We will have a smile and patience when interacting with our colleagues
- Respectful:We will engage respectfully with our colleagues
- Initiative:We will take initiative in contributing to departmental and Company activities
- Eager:We will be willing to take on new roles and tasks to help the team
- Non-Judgmental:We will ask, and seek to understand, instead of being judgmental
- Dependable:We will be dependable to the team with the integrity and diligence of our work
- Supportive:We will be supportive to help each other learn and grow