Company Profile

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Custody & Registrars (C&R) Group is a company with over 30 years experience in share registry with operations in Kenya and Uganda.

C&R Group’s history began in 1986, then operating as Barclays Advisory & Registrars Services (BARS), an in-house department of the Barclays Bank of Kenya, to offer share registry services to the banks’ shareholders, after Barclays’ listing in Nairobi Securities Exchange the same year. In 1991, BARS was incorporated to offer similar services commercially to other listed companies and grew to become the largest Shares Registrar in Kenya. During a business review in 2006, the Bank restructured and sold some non-core businesses, including BARS, which was sold as a going concern. The company was renamed Custody & Registrars Services Ltd and remains the market leader in shares registrar’s services, enjoying a majority market share of all listed companies trading at the Nairobi Securities Exchange.

C&R Group has grown from strength to strength, expanding for strategic growth into related Business Process Outsourcing services and expanding into the wider East African market with an office in Uganda. In-line with this growth, and to reflect its wider service offering, Custody & Registrars Services (Kenya) Limited and Custody & Registrars Services (Uganda) Limited operates under the trading name C&R Group. 

With substantial investment in technology, infrastructure and expertise, the company is committed to its reputation for efficiency, innovation and excellence.

Our Mission

To reward the confidence that our customers, staff and stakeholders place in us by providing the most innovative services, in a conducive working environment and producing the best returns.

Our Vision

To be the pre-eminent providers of share registrar and business processing outsourcing services in Kenya and East Africa. This long-term goal is set to be realized through our Core Values: Efficiency, Integrity, Security, Innovation and Service Excellence.
Company Profile

Our Core Values

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C&R seeks to develop long-term client relationships based on Trust, Delivery and Service Excellence. We believe in listening to our clients in order to attain an appreciation of their specific business and transactional needs so as to provide them with the most appropriate skills and services. We embrace a culture of entrepreneurship, continually seeking improvement and innovation, while operating as a cohesive unit with a passionate driving force and a steadfast sense of discipline.

We benchmark ourselves against the highest international standards. We are outcome driven and add real value by drawing on and integrating our collective strength and experience, both in Kenya and the region. By actively providing services to meet the business needs of our clients we are able to equip these businesses with the strategic, structural and operational efficiency essential for a dynamic economic environment. We seek to achieve success in our purpose through implementation of the following core values;

Integrity

Security

Innovation

Service Excellence

Our Happy Clients

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During the time that C&R has been our Shares Registrar, we have appreciated their initiatives in ensuring the integrity and efficiency of our register maintenance. We have found C&R to be responsive to our feedback, requests and industry developments.
C&R’s reports and handling of UFAA reports analysis has been noteworthy. Their systems facilitate detailed analysis for UFAA reporting. We appreciate C&R’s attention to details in their reports, dividend reconciliations and UFAA reporting.
C&R has been responsive in updating their Virtual AGM portal in response to client feedback, including the introduction of functionality to enhance shareholder interactivity during the virtual AGM’s.
C&R’s reports and handling of UFAA reports analysis has been noteworthy. Their systems facilitate detailed analysis for UFAA reporting. We appreciate C&R’s attention to details in their reports, dividend reconciliations and UFAA reporting.

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